2 sessions
- Breakout sessionAI/MLPartner Enablement200 – IntermediateCloud Security SpecialistDevOps EngineerSolution / Systems ArchitectCaesars ForumAmazon BedrockAmazon QSilent sessionFriday, Dec 0610:00 a.m. Friday, Dec 06This session explores how generative AI can revolutionize IT operations for managed services providers (MSPs). Leveraging AWS services like Amazon Q and Amazon Bedrock, generative AI automates tasks, predicts incidents, and enhances decision-making. Real use cases demonstrate generative AI’s impact on cost savings, reduced downtime, and improved service quality. Key topics include automating incident triage with dynamic runbooks, knowledge management, service desk automation, and AI-powered SLA reporting. A hands-on demo showcases how generative AI accelerates incident triage through AI-driven recommendations. This session is intended for AWS Partners.
, AWS MSP Global Tech Lead, AWS
, Manager, Reply
, Sr. Customer Solutions Manager, Amazon Web Services
- Friday, Dec 610:30 AM - 11:30 AM PSTCaesars Forum | Level 1 | Summit 232 | Content Hub | Orange Screen
- Breakout sessionAI/MLPartner Enablement200 – IntermediateCloud Security SpecialistDevOps EngineerSolution / Systems ArchitectVenetianWalk-up only: No reserved seating requiredAmazon BedrockAmazon QFriday, Dec 0610:00 a.m. Friday, Dec 06This session explores how generative AI can revolutionize IT operations for managed services providers (MSPs). Leveraging AWS services like Amazon Q and Amazon Bedrock, generative AI automates tasks, predicts incidents, and enhances decision-making. Real use cases demonstrate generative AI’s impact on cost savings, reduced downtime, and improved service quality. Key topics include automating incident triage with dynamic runbooks, knowledge management, service desk automation, and AI-powered SLA reporting. A hands-on demo showcases how generative AI accelerates incident triage through AI-driven recommendations. This session is intended for AWS Partners.
, AWS MSP Global Tech Lead, AWS
, Manager, Reply
, Sr. Customer Solutions Manager, Amazon Web Services
Walk up only session: Walk-up only: No reserved seating required- Friday, Dec 610:30 AM - 11:30 AM PSTVenetian | Level 2 | Venetian Ballroom E | Content Hub | Blue Screen