Industry guide: Telecom
This guide highlights a variety of learning opportunities for telecom professionals at re:InventAttendee guide: 2024, including breakout sessions featuring leading communication service providers (CSPs) and AWS Partners as well as AWS-led chalk talks, hands-on builders’ sessions, and workshops.
Chivas Nambiar
General Manager, Telecommunications, AWS
Welcome to re:Invent 2024. This year, our telecom industry track offers a multitude of insightful breakout sessions featuring leading communication service providers (CSPs and AWS Partners as well as AWS-led chalk talks, hands-on builders’ sessions, and workshops.
In this guide, we’ve curated a range of relevant sessions to help you explore all kinds of learning and networking opportunities that re:Invent has to offer, so you can start building your agenda today.
We look forward to seeing you in Las Vegas, Nevada. In the meantime, be sure to keep an eye on the AWS Telecom blog and follow us on our LinkedIn page to stay up to date on all things telecom at re:Invent.
Breakout session
TLC207 | Breaking barriers: Harnessing generative AI in telecom
In this session, discover how generative AI can revolutionize telecommunications—creating inclusive digital experiences across sectors irrespective of abilities, age, socioeconomic status, education level, or location. Learn about AWS collaborations with leaders like NVIDIA and Anthropic in building AI infrastructure for telecommunications companies and independent software vendors. Also explore real-world examples using innovative approaches from BT, SKT, and AT&T in developing AI-driven platforms.
MAM327-S | Finding your voice in the age of AI (sponsored by RingCentral)
In an era where AI is rapidly transforming voice communications, what makes your own voice matter? The nuances of real human conversation have never been more critical to business success. In this session, learn from a world-leading expert in the art of speaking and gain a unique perspective on the role of human speech in shaping AI-driven communication technologies. Explore how business leaders can leverage AI capabilities and human conversational skills to create superior customer experiences and satisfying employee interactions. This session is designed for business leaders, technology innovators, customer experience professionals, and anyone interested in the future of voice communication and their own voice. This presentation is brought to you by RingCentral, an AWS Partner.
TLC202 | Generative AI–powered graph for network digital twin
Orange, a leading European telco, is pioneering autonomous networks powered by AWS, harnessing digital twins and AI/ML to revolutionize operations. Their innovative solution—built on AWS services like Amazon Bedrock, Amazon Neptune, and Amazon SageMaker—unlocks advanced graph deep learning capabilities to create a robust network digital twin. In this session, learn how Orange’s groundbreaking approach enhances fault monitoring, maintenance, and root cause analysis, driving unparalleled network resilience. Discover how this deployment shapes the future of autonomous networks.
ANT102-S | How organizations are reinventing themselves by leveraging data (sponsored by Capgemini)
Modernizing and transforming the data ecosystem can significantly enhance a company’s operational efficiency and market agility. Join this session to learn how Cox Communications is transforming its vast data into a powerful asset, enabling insights into customer behavior, network performance, and operational metrics to make faster, smarter decisions. This empowers Cox to personalize customer experiences, optimize network operations, drive revenue growth, and reduce costs. The fundamental capabilities of the data ecosystem provide governed and trusted data on an open architecture that is scalable and secure. This transformation is fueling a culture of innovation, driving real, measurable business impact. This presentation is brought to you by Capgemini, an AWS Partner.
MAM211-S | Move your data efficiently & securely between apps, clouds & devices (sponsored by Console Connect)
Data is abundant and valuable, especially in the context of gen AI. The problem is getting it to the right place at the right time, without increasing risk or cost. Surveys show that 73% of business data remains untapped. It’s scattered across unique and complex environments—legacy on-premises systems, clouds, and your edge. And it remains that way largely because of slow, costly, and insecure transfer methods. In this session, learn how Console Connect helps businesses safely move their data around to wherever it is needed for whatever the use case. This presentation is brought to you by Console Connect, an AWS Partner.
TLC203 | SK Telecom's TelClaude: Redefining telco CX with generative AI on AWS
As South Korea’s largest wireless carrier with over 30 million customers, SK Telecom is pioneering generative AI solutions to elevate customer experiences and drive operational efficiency. In this session, learn how SK Telecom uses the AWS Generative AI Innovation Center to customize and fine-tune Anthropic’s Claude 3 for the telecommunications domain and Korean language. Discover the innovative approaches employed to achieve significant performance boosts in customer service applications while aligning with SK Telecom’s corporate style and tone. Explore the transformative potential of tailored generative AI in redefining telco customer experiences and operational workflows.
Builders' session
TLC302 | Build a generative AI agentic workflow for customer self-service
This builders’ session showcases how generative AI services like Amazon Bedrock, Amazon SageMaker, and Amazon OpenSearch Service can revolutionize customer self-service and automated troubleshooting. Learn to build personalized customer journeys using real-time data, and explore constructing generative AI workflows using knowledge bases and machine learning (ML) algorithms to resolve issues autonomously. A live demo will highlight these AI-driven solutions’ potential for enhanced customer engagement, efficiency, and proactive issue resolution. You must bring your laptop to participate.
TLC303-R1 | Elastic 5G core on Amazon EKS for disaster recovery and traffic burst [REPEAT]
In this builders’ session, you learn how to use Amazon EKS to implement elastic scaling strategies for 5G core network functions, ensuring high availability and resilience. Explore cold standby Amazon EKS clusters for efficient disaster recovery across Availability Zones. Rapidly provision standby environments to handle failures or sudden traffic spikes. Implement gradual, intelligent scaling using Karpenter, provisioning worker nodes based on real-time resource utilization. Optimize costs while meeting dynamic workload demands. Hands-on labs guide you through configuring cold standby, setting up Karpenter, and simulating recovery scenarios. Gain practical experience with resilient, cost-effective scaling tailored for mission-critical 5G deployments. You must bring your laptop to participate.
TLC303-R | Elastic 5G core on Amazon EKS for disaster recovery and traffic burst [REPEAT]
In this builders’ session, you learn how to use Amazon EKS to implement elastic scaling strategies for 5G core network functions, ensuring high availability and resilience. Explore cold standby Amazon EKS clusters for efficient disaster recovery across Availability Zones. Rapidly provision standby environments to handle failures or sudden traffic spikes. Implement gradual, intelligent scaling using Karpenter, provisioning worker nodes based on real-time resource utilization. Optimize costs while meeting dynamic workload demands. Hands-on labs guide you through configuring cold standby, setting up Karpenter, and simulating recovery scenarios. Gain practical experience with resilient, cost-effective scaling tailored for mission-critical 5G deployments. You must bring your laptop to participate.
Chalk talk
TLC305-R | Developing telco SLMs: End-to-end MLOps for training and inference [REPEAT]
Discover how to create and optimize telco small language models (SLMs) through an end-to-end MLOps workflow. Gain insights into training and inference processes for developing industry-specific SLMs. Explore data curation best practices, custom tokenization, transformer architectures, training/inference frameworks, and domain adaptation techniques like finetuning and continued pre-training. Learn how telcos can cost-effectively customize SLMs for superior performance in applications. Understand transformer architectures for enterprise data finetuning and pre-training. Take away a telco adoption framework with design patterns and best practices for enterprise SLM implementation. This comprehensive session empowers you to unlock the power of domain-specific language models.
TLC305-R1 | Developing telco SLMs: End-to-end MLOps for training and inference [REPEAT]
Discover how to create and optimize telco small language models (SLMs) through an end-to-end MLOps workflow. Gain insights into training and inference processes for developing industry-specific SLMs. Explore data curation best practices, custom tokenization, transformer architectures, training/inference frameworks, and domain adaptation techniques like finetuning and continued pre-training. Learn how telcos can cost-effectively customize SLMs for superior performance in applications. Understand transformer architectures for enterprise data finetuning and pre-training. Take away a telco adoption framework with design patterns and best practices for enterprise SLM implementation. This comprehensive session empowers you to unlock the power of domain-specific language models.
TLC201 | Empowering AWS developers with telecom network capabilities
AWS is collaborating with telcos globally to offer developers access to programmable networks through APIs providing trusted network data like device location, SIM status, identity verification, and on-demand network quality control. AWS developers can combine these APIs with cloud and software components to build network-aware applications. Learn how AWS simplifies the discovery, subscription, and usage of network APIs from multiple telcos showcasing new applications across verticals on AWS. Hear how this initiative creates a new go-to-market channel for telcos, allowing them to monetize network assets by reaching the AWS global developer community, fostering innovation while unlocking new revenue streams.
HYB313-R | Extending Amazon EKS clusters from the cloud to the edge [REPEAT]
Dive deep into the strategies to minimize latency and enhance performance of distributed applications leveraging Amazon Elastic Kubernetes Service (Amazon EKS) across Regions, AWS Local Zones, and AWS Outposts. This chalk talk covers deploying an application based on a real-world scenario to an EKS cluster, demonstrating the seamless integration of Outposts and Local Zones, while maintaining a unified control plane. By exploring real-world use cases and best practices, gain practical insights into architecting resilient and scalable applications across distributed environments. This talk aligns to the AWS Well-Architected Framework, empowering you to optimize AWS deployments for consistency and security.
HYB313-R1 | Extending Amazon EKS clusters from the cloud to the edge [REPEAT]
Dive deep into the strategies to minimize latency and enhance performance of distributed applications leveraging Amazon Elastic Kubernetes Service (Amazon EKS) across Regions, AWS Local Zones, and AWS Outposts. This chalk talk covers deploying an application based on a real-world scenario to an EKS cluster, demonstrating the seamless integration of Outposts and Local Zones, while maintaining a unified control plane. By exploring real-world use cases and best practices, gain practical insights into architecting resilient and scalable applications across distributed environments. This talk aligns to the AWS Well-Architected Framework, empowering you to optimize AWS deployments for consistency and security.
TLC304 | Securing telco network workloads on AWS: A comprehensive approach
In this chalk talk, learn about using AWS to secure regulated telco networks and traffic flows. Drawing from leading CSPs on AWS, explore best practices across encryption, confidential computing, access control, and regulatory compliance. Key topics include protecting control and data plane traffic via encryption in transit and at rest, aligning with data privacy regulations, and real-world learnings. Gain insights into AWS services safeguarding this highly sensitive infrastructure.
Workshop
TLC301 | Discover generative AI’s transformative potential for telcos
In this workshop, explore three compelling telecommunications use cases using AWS services like Amazon Bedrock and Amazon Q, and learn how they support code generation and accelerate network operations. The workshop culminates with a customer care demo, revealing ways to elevate the customer experience. Come learn about opportunities to apply these cutting-edge technologies in an interactive environment. You must bring your laptop to participate.