Industry guide: Federal government
This guide highlights sessions at re:Invent 2024 that will help federal government professionals reimagine how the latest cloud technologies can help support mission-critical objectives, such as improving the customer experience, delivering on missions at the edge, innovating service delivery, securing citizen data, implementing generative AI technologies, supporting a sustainable and resilient IT infrastructure, and more.
David Appel
Vice President of US Federal, AWS
We have a lot in store for federal government professionals at re:Invent this year. We’ve curated breakout sessions, chalk talks, workshops, and a builders’ session designed to inspire and educate. You’ll learn directly from AWS technical leaders, customers, and AWS Partners who will share the latest innovative technologies, immersive demo experiences, and interactive workshops.
Join the following sessions to hear how the transformative power of the cloud is empowering agencies and organizations across the federal government to move with speed and agility, while ensuring mission-critical workloads stay secure and protected. Learn from experts who are illuminating new paths with AWS, and get key insights that can help you continue to push boundaries and reimagine the art of the possible.
In the meantime, be sure to keep an eye out for re:Invent updates on the AWS Public Sector Blog as well as on LinkedIn and X. See you in Las Vegas.
Innovation talks
COP202-INT | Building the future of cloud operations at any scale
As technology evolves rapidly, business and IT leaders continue to ask: How do we operate at lower cost, improve efficiency, and enhance security and compliance posture while exceeding customer expectations? At AWS, we want to help every customer benefit from transforming their IT operations. Join this talk to learn how you can transform your IT operations to be more agile, resilient, efficient, and secure; make operations more intelligent to eliminate repetitive tasks; and get deeper insight for better decision-making. See a demo of the latest innovations, and explore impactful customer stories.
WPS202-INT | Igniting public sector innovation for a better tomorrow
The public sector landscape is rapidly shifting, presenting organizations with complex hurdles that demand unprecedented and transformative approaches. Join Dave Levy, Vice President of Worldwide Public Sector at AWS, where he explores how cutting-edge AI and ML solutions are revolutionizing the space. Gain insights from real-world examples and uncover the boundless potential to drive change and forge a brighter future for citizens, constituents, students, service members, patients, and beyond.
Breakout session
MAM115-S | Accelerate your "Road to 3X" with Fujitsu’s AI-driven modernization (sponsored by Fujitsu)
Fujitsu champions modernization as the catalyst for driving digital transformation (DX), sustainable transformation (SX), and green transformation (GX). In this session, discover how Fujitsu Uvance can help you achieve your 3X goals. Learn how to leverage Fujitsu's deep IT expertise and consultative approach, AWS Blu Age, and cloud technology to modernize mainframe, UNIX, midrange, and Windows systems so you can unlock data-driven insights, ensure business resilience, and build an agile foundation for future growth. Explore modernization best practices, including proven methodologies for migrating and modernizing legacy systems. Also learn how Fujitsu is using AI and data-driven insights in the modernization process. This presentation is brought to you by Fujitsu, an AWS Partner.
WPS212 | Armed Forces unite: Connecting data across domains
There is no doubt that making quick decisions brings a critical advantage to the US Armed Forces. But doing that securely and safely is a challenge our Department of Defense has set out to solve. Join this session, with leadership from each branch of the Armed Forces, to discuss data-driven strategies to make information accessible, anywhere and anytime, to drive decision-making. Hear how investments in advanced technologies are improving speed, quality, and accuracy, and how receiving the right data at the right time is a vital component to empowering service members.
WPS205 | Braving the storm: TJRS’s 3-week cloud migration amid disaster
Facing devastating floods, the Tribunal de Justiça do Rio Grande do Sul (TJRS) urgently migrated their judicial system to AWS in three weeks, expediting their planned eight-month timeline. Learn how AWS and SERPRO provided disaster response support as TJRS moved over 200TB of data, 80 VMs, 50 integrations, and a 12TB database to the cloud despite power outages and flooding. Through this adversity, TJRS was the only justice court in the state that maintained uninterrupted judicial services and transitioned to a more secure, stable, and performant cloud infrastructure.
HYB318 | Building generative AI applications with on-premises and edge data
Customers in regulated industries are looking to leverage generative AI with sensitive data that must remain on premises due to data residency requirements. Additionally, some customers with data generated at the edge need to run small language models (SLMs) locally for real-time processing. This session explores how to select, fine-tune, and deploy SLMs for on-premises and edge use cases using AWS hybrid and edge services. Learn how to run Retrieval Augmented Generation (RAG) with on-premises data to improve prompt outcomes. Understand model trade-offs across accuracy, performance, and cost efficiency, and discover architectural best practices for security, scalability, and high availability.
MKT103 | Gen AI and AWS Marketplace for the U.S. Intelligence Community (ICMP)
AWS customers are embracing generative AI solutions to accelerate digital transformation. Now, AWS public sector customers can procure and deploy generative AI solutions in the AWS Secret and Top Secret Regions in the AWS Marketplace for the U.S. Intelligence Community (ICMP). ICMP allows AWS Partners and customers to streamline procurement and provisioning of third-party software and services in air-gapped environments. Join this session to hear firsthand from U.S. government customers including Will Haskell from the U.S. Space Force and a program manager about their experiences using AWS Marketplace, ICMP, and generative AI solutions from AWS Partners like C3 AI.
WPS104 | Generative AI for public good: Empowering governments and the UN
Explore how the United Nations and governments from around the world are leveraging generative AI for citizen services and social impact. Led by Jeff Kratz, AWS Vice President, Worldwide Public Sector Industry, this session provides cases from Asia, Middle East, Europe, and Latin America. Learn to utilize generative AI models to enhance public sector capabilities. Discover conversational assistants streamlining citizen inquiries, localized content generation promoting inclusivity, and generative AI advancing sustainability goals. Address key considerations for using AI responsibly, mitigating biases, and ensuring transparency and data privacy protection. Witness generative AI’s potential in creating more equitable and resilient societies worldwide.
BIZ201 | How the U.S. Army uses AWS Wickr to secure mission-critical comms
Seamless and secure collaboration is central to operational success. Join this session to discover how the U.S. Army uses AWS Wickr to protect critical communications between various units, mission partners, and citizens. You’ll learn how your organization can deploy the end-to-end encrypted communication capabilities, data residency controls, and administrative features AWS Wickr provides to protect messages and files, manage users and policies, and retain conversations in a data store of your choice to meet regulatory needs.
SUS204 | How to achieve water goals with AWS technology
Water is a precious resource, and organizations around the globe are stepping up to do their part in protecting it. In this session, learn about AWS efforts to conserve and reuse water across its onsite operations and in communities where it operates as part of its Water+ commitment. Also learn how AWS customer Generation Park, a McCord Development project, is leveraging the Garnet Framework and AWS Partners to build an IoT water monitoring solution to reduce water wastage and set a foundation for future smart city projects.
HYB308 | Migrating your VMware workloads with on-premises dependencies
While most VMware workloads can be easily migrated to the cloud, some need to stay on premises due to application interdependencies, data residency requirements, or timeline constraints. Join this session to learn how AWS hybrid and edge services like AWS Outposts and AWS Local Zones allow you to migrate in place and modernize at your own pace. Dive deep on various migration pathways with Outposts and the migration tools and programs that you can use to simplify and accelerate transition to the cloud.
WPS206 | Practical application of generative AI chatbots in the public sector
Government service delivery is undergoing a significant shift. This session explores the potential of generative AI chatbots as an alternative to traditional service catalogs. Leverage an AWS architecture pattern to delve into chatbots that can comprehend user requests in natural language and provide dynamic, interactive responses. This innovative solution guides users directly to the services they require, streamlining navigation and discovery. The goal is to enhance the customer experience, making services more accessible, user-friendly, and efficient. Participants gain insights into the practical applications of generative AI chatbots and the advancements transforming how citizens interact with government services.
AIM225-S | Tech vs. business: How first-movers embrace emerging tech (sponsored by Deloitte)
The State of Tennessee is on a mission to enhance the worker and customer experience for all Tennesseans by modernizing technology across programs and departments. In this session, Anthony Burwell, representing the technology side, and Martha Donnelly, representing the business side, come together in a friendly gameshow-like discussion that showcases the unique technological advancements, data-driven initiatives, and user-centric improvements implemented throughout the State of Tennessee. This session offers compelling insights into the minds and strategic change management decisions of first-mover state organizations as they drive public service innovation. This presentation is brought to you by Deloitte, an AWS Partner.
HYB309 | Well-architected for data residency with hybrid cloud services
With concerns over data privacy, security, and digital sovereignty, many countries across the world are strengthening data residency laws to keep personal and sensitive data within their borders. For organizations operating across multiple geographies, it can be challenging to meet the evolving data residency laws. In this session, following the AWS Well-Architected Framework, explore the best practices around data residency when using hybrid cloud services, including AWS Local Zones, AWS Dedicated Local Zones, and AWS Outposts.
Builders' session
WPS301-R1 | AI-driven traffic management for safer cities [REPEAT]
In this builders’ session, explore how AI and machine learning can revolutionize traffic management to enhance safety and reduce congestion in urban areas. Gain hands-on experience in deploying technologies to collect and analyze real-time traffic data, build predictive models, and optimize traffic flow dynamically. Create a simulated traffic environment, configure sensors, and establish a data pipeline. Build and train a machine learning model and then deploy it using serverless computing for real-time predictions. Ideal for developers, data scientists, and traffic management professionals, this session aims to create a functional AI-driven traffic management prototype. You must bring your laptop to participate.
WPS301-R | AI-driven traffic management for safer cities [REPEAT]
In this builders’ session, explore how AI and machine learning can revolutionize traffic management to enhance safety and reduce congestion in urban areas. Gain hands-on experience in deploying technologies to collect and analyze real-time traffic data, build predictive models, and optimize traffic flow dynamically. Create a simulated traffic environment, configure sensors, and establish a data pipeline. Build and train a machine learning model and then deploy it using serverless computing for real-time predictions. Ideal for developers, data scientists, and traffic management professionals, this session aims to create a functional AI-driven traffic management prototype. You must bring your laptop to participate.
WPS308-R1 | Is your AWS GovCloud (US) architecture resilient? [REPEAT]
When designing your AWS GovCloud (US) architectures, you follow best practices and known design patterns. However, in the event of an outage, is your mission-critical architecture going to hold up like you think? Find out with AWS Resilience Hub and AWS Fault Injection Service. In this builders’ session, explore architectures that superficially appear well-architected and expose risks and deficiencies. Learn how to use AWS tools to uncover the components that will fail during an outage and discover how to rearchitect to fix these gaps. You must bring your laptop to participate.
WPS308-R | Is your AWS GovCloud (US) architecture resilient? [REPEAT]
When designing your AWS GovCloud (US) architectures, you follow best practices and known design patterns. However, in the event of an outage, is your mission-critical architecture going to hold up like you think? Find out with AWS Resilience Hub and AWS Fault Injection Service. In this builders’ session, explore architectures that superficially appear well-architected and expose risks and deficiencies. Learn how to use AWS tools to uncover the components that will fail during an outage and discover how to rearchitect to fix these gaps. You must bring your laptop to participate.
Chalk talk
HYB310 | Addressing data residency requirements with hybrid and edge services
Data residency is a critical consideration for organizations that collect and store sensitive information, including personal identifiable information (PII), financial data, healthcare data, or information pertaining to national security. To help organizations operating across multiple geographies drive innovation while meeting data residency requirements, AWS offers multiple global infrastructure offerings like AWS Regions, AWS Dedicated Local Zones, AWS Local Zones, and AWS Outposts. In this interactive chalk talk, learn how these infrastructure offerings can help you accelerate digital transformation while meeting data residency needs.
DEV333 | Automating insurance claims and policy management using generative AI
Insurance companies manage extensive procedure documents, making manual processing time-consuming and complex. This session introduces a generative AI-based solution to automate and scale these operations. This innovative solution leverages generative AI to transform operations processing into an automated and scalable solution. Learn how to build an end-to-end generative AI-based robotic process automation (RPA) solution to understand procedure documents with rules, tables, and images and perform operations according to customers’ data by leveraging generative AI and large language models (LLMs). This approach is ideal for industries that require efficient handling of large-scale documentation.
BIZ208-R | AWS Wickr: Secure, flexible & compliant mission-partner collaboration [REPEAT]
Simple and secure communications are essential for mission-partner collaboration. In this chalk talk, explore AWS Wickr federated communication capabilities in depth, and learn how these capabilities support mission-critical information sharing. Also learn about the role of federated communications in connecting the tactical edge to the cloud, the technical details of AWS Wickr architecture for data privacy and integrity, and real-world use cases that show the value of AWS Wickr for mission-partner coordination. Gain insights into strengthening multinational and cross-organizational communication while maintaining a strong security posture.
BIZ208-R1 | AWS Wickr: Secure, flexible & compliant mission-partner collaboration [REPEAT]
Simple and secure communications are essential for mission-partner collaboration. In this chalk talk, explore AWS Wickr federated communication capabilities in depth, and learn how these capabilities support mission-critical information sharing. Also learn about the role of federated communications in connecting the tactical edge to the cloud, the technical details of AWS Wickr architecture for data privacy and integrity, and real-world use cases that show the value of AWS Wickr for mission-partner coordination. Gain insights into strengthening multinational and cross-organizational communication while maintaining a strong security posture.
WPS316 | Deploy artificial intelligence architectures in AWS GovCloud (US)
Artificial intelligence, particularly generative AI, positions agencies, integrators, and partners to enhance the impact of their missions. This chalk talk explains best practices to deploy Amazon Bedrock Guardrails using models from Meta and Anthropic, as well as best practices for deploying Amazon SageMaker Studio with third-party models in AWS GovCloud (US). This talk also covers responsible innovation through experimentation, testing, and deploying while aligning with the White House Executive Order on Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence. Learn the AWS GovCloud (US) AI capabilities and how to deploy in an enterprise environment responsibly.
WPS305 | Enhance citizen services and operations with conversational AI
Conversational AI agents can streamline citizen services and improve government operations. Deploying these technologies in the public sector requires careful consideration of ethical, security, and regulatory concerns. In this chalk talk, explore approaches for building AI agents with robust guardrails and safeguards that ensure they operate in alignment with public sector values and mandates. Learn how to add safeguards that reduce the risk of off-purpose usage.
WPS309 | Improving customer experience for public sector
Every customer interaction or touchpoint is an opportunity to improve a citizen’s experience and address their preferences and needs. Join this interactive chalk talk to learn how public sector organizations can modernize their data platforms and use AI/ML and generative AI to improve their citizen and customer experience (CX). Discover best practices and reference architectures for common public sector use cases as well as adaptations for new data or business requirements.
WPS317 | Jumpstart innovation with a generative AI sandbox for government
State and local governments (SLG) are increasingly exploring the power of generative artificial intelligence (gen AI) to drive innovation and solve complex challenges. In this chalk talk, learn the process of deploying a secure and scalable gen AI sandbox on AWS. Discover how to use Amazon Bedrock, and dive into the core elements of deploying and operating a gen AI sandbox along with some of the challenges faced along the way. Whether you are starting your gen AI journey or have workloads already in production, join us to learn from AWS experts and fellow SLG attendees.
WPS304-R | Safeguard sensitive data: Zero Trust data protection for your mission [REPEAT]
Data protection is paramount, especially with generative AI’s rapid evolution. Organizations seek strategies for fine-grained control over sensitive information. Learn about the Zero Trust Data Format, a multinational standard empowering organizations to securely protect and share critical data assets. It offers a comprehensive data security approach, extending control beyond traditional boundaries. Explore the format’s core principles and the data types it can protect. Discover how to implement Zero Trust Data Format on AWS through architectural patterns and real-world use cases demonstrating its effectiveness in protecting and sharing sensitive data securely. Gain insights into this robust standard for maintaining data sovereignty.
WPS304-R1 | Safeguard sensitive data: Zero Trust data protection for your mission [REPEAT]
Data protection is paramount, especially with generative AI’s rapid evolution. Organizations seek strategies for fine-grained control over sensitive information. Learn about the Zero Trust Data Format, a multinational standard empowering organizations to securely protect and share critical data assets. It offers a comprehensive data security approach, extending control beyond traditional boundaries. Explore the format’s core principles and the data types it can protect. Discover how to implement Zero Trust Data Format on AWS through architectural patterns and real-world use cases demonstrating its effectiveness in protecting and sharing sensitive data securely. Gain insights into this robust standard for maintaining data sovereignty.
Workshop
WPS302-R1 | Accelerate product development with collaborative digital environments [REPEAT]
Engineering complex industrial systems relies heavily on collaboration and use of domain-specific models such as computer-aided design (CAD), finite element model (FEM), and custom software models. Digital engineering fundamentally relies on integrating data across model structures, which leads to collaboration across geographically dispersed organizations. In this workshop, learn how to deploy a collaborative digital engineering environment on AWS using open source OpenMBEE to develop automated workflows for product development using a model-based systems engineering (MBSE) approach. You must bring your laptop to participate.
WPS302-R | Accelerate product development with collaborative digital environments [REPEAT]
Engineering complex industrial systems relies heavily on collaboration and use of domain-specific models such as computer-aided design (CAD), finite element model (FEM), and custom software models. Digital engineering fundamentally relies on integrating data across model structures, which leads to collaboration across geographically dispersed organizations. In this workshop, learn how to deploy a collaborative digital engineering environment on AWS using open source OpenMBEE to develop automated workflows for product development using a model-based systems engineering (MBSE) approach. You must bring your laptop to participate.
WPS303 | Education revolutionized with generative AI
Imagine a world where learning is no longer a one-size-fits-all experience but a personalized journey tailored to each individual’s needs. Learn how to harness the power of generative AI and AWS services to revolutionize the education space. In this workshop, see how generative AI can aid with different learning styles, productivity, and accessibility for students. Get ready to be inspired by the art of the possible in leveraging technology to transform the way people learn. You must bring your laptop to participate.
WPS401 | Enhancing public sector efficiency through generative AI
How can generative AI be used to build intelligent, scalable business applications that optimize the delivery of critical citizen services? In this workshop, explore the capabilities of Amazon Bedrock, from access to leading AI models, knowledge bases, guardrails, and agents. By integrating these technologies with the Generative AI Application Builder on AWS solution, construct a real-world use case demonstrating how intelligent automation can streamline operations and enhance citizen experiences, addressing the challenges agencies and public organizations face. You must bring your laptop to participate.
HYB304 | Implement RAG without compromising on digital sovereignty
As governments and standards bodies develop data protection and privacy regulations, organizations increasingly need to combine the use of generative AI tooling in the cloud with regulated data that need to remain on premises to meet data sovereignty requirements. In this workshop, learn how to extend Amazon Bedrock Agents to hybrid and edge services like AWS Outposts and AWS Local Zones to build distributed Retrieval Augmented Generation (RAG) applications with on-premises data for improved model outcomes. Get hands-on with Amazon Bedrock, AWS Lambda, and AWS hybrid and edge services, and build Amazon S3 compliant workflows using a hybrid S3 compatible solution. You must bring your laptop to participate.